Email Templates

On this page you can modify some email templates used within an organization. Support for editing email templates is currently limited to emails being sent from Event Attendance features.

  • Geolocation Attendance Reminder Template

    • The email sent to learners if they have not confirmed their attendance at a learning event with geolocation enabled.

The following email templates are relevant if a course uses Enhanced Late Tracking and Enhanced Absence Tracking

  • Course Contact Template

    • The initial email sent to course contacts when a learner is marked as late or absent for a learning event.

  • Course Contact Followup Template

    • The followup email sent to course contacts when a learner is marked as late or absent for a learning event.

  • Learner Template

    • The email sent to learners when they are marked as late or absent for a learning event.

Modifying Email Templates

  1. Click on the edit icon beside the name of the template you'd like to modify.

  2. When the template opens, you can:

    1. Make changes as needed and click 'Save'

    2. Restore the default email template by clicking 'Restore Default'

    3. Cancel your action by clicking 'Cancel'

  3. Any modified email templates will show a green checkmark in the Modified column.

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