Managing Communities
Anyone who is the administrator of a community can use various tools to manage the community and its membership as well as view community statistics. If you create a community you will automatically be a community administrator. Note that being a community administrator is completely separate from the user permissions set via the user profile. Any user type can be made a community administrator.
Medtech:Admin. and Staff:Admin. users in the system can access all communities via Admin>Manage Communities and change community settings and membership from there. Simply click on the cog beside the appropriate community title and select 'Manage Community Members' or 'Manage Community.' If an admin user is also the administrator of a community, they'll be able to access a Manage Pages option from this cog as well.
General users will have to access a community from the Communities tab in order to edit its settings or members (assuming they are a community administrator).
How to add members
If you are an administrator of a community, you'll see an Admin Center card in the left or right sidebar. Click on 'Manage Members' to access a list of all members in the community.
Click 'Add Members' from the subtab menu.
Click 'Browse All Members' to access a user group and then select the group you'd like to look in.
Type in a name to search for a user or scroll through the list. Click the checkbox beside the name(s) of users you'd like to add.
After you have checked off all applicable names, click 'Add Members'.
To view the members you've added, click the Members tab.
How to promote members to be community administrators
If you are an administrator of a community, you'll see an Admin Center card in the left or right sidebar. Click on 'Manage Members' to access a list of all members in the community.
Click 'Members' from the subtab menu.
Click the checkbox beside the names of users you'd like to make administrators.
In the Select Member Action dropdown menu, select '3. Promote to administrator'.
Click 'Proceed'.
To view the members you've promoted to administrators, click the 'Administrators' tab.
How to demote, remove or ban members
If you are an administrator of a community, you'll see an Admin Center card in the left or right sidebar.
Click on either the Members tab or the Administrators tab to see a list of different users.
Click the checkbox beside the names of users whose status you'd like to change.
In the Select Member Action dropdown menu, select the appropriate action.
Click 'Proceed'.
Removing a member will allow that person to rejoin the community at a later date. Deactivating or banning a user means the user will receive a message alerting them to this fact if they try to access the community and they will not have the option to rejoin.
How to edit the details or permissions of a community
If you are an administrator of a community, you'll see an Admin Center card in the left or right sidebar. Click on 'Details' or 'Permissions' as needed.
Edit the details or permissions of the community as needed and click 'Save Changes'.
Confirm your changes.
How to change a community's template
If you are an administrator of a community, you'll see an Admin Center card in the left or right sidebar. Click on 'Details'.
Switch the template you'd like to apply to the community and click 'Save Changes'.
Confirm your changes by clicking 'Save Changes' again.
How to view community statistics
If you are an administrator of a community, you'll see an Admin Center card in the left or right sidebar. Click on 'Manage Community'.
Click on the Statistics tab where you can view data usage, activity points and a tally of members by member type.
The quota usage listed under statistics is a soft limit and once exceeded will not prevent you from posting content. If you'd like to enforce a quota at your institution you'll need a developer's help.
How to deactivate a community
If you are an administrator of a community, you'll see an Admin Center card in the left or right sidebar. Click on 'Manage Community'.
Click the Deactivate tab.
Click the checkbox to indicate you understand what deactivation means.
Click 'Deactivate Now'.
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