Managing Absence Requests
Any individual that was listed on the absence request approval list will receive a notification on their dashboard indicating that they have an approval request pending. If there are 2+ approvers, the notification will be sent once the prior individual has approved (i.e. person B will not receive a notification until person A has approved).
![](https://docs.elentra.org/~gitbook/image?url=https%3A%2F%2F3158514913-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FPqjYT9PvGYNZqulOdQ15%252Fuploads%252FDmDgpN9ZPIc82vRNjHHb%252FScreen%2520Shot%25202020-04-27%2520at%252010.00.29%2520AM.png%3Falt%3Dmedia&width=768&dpr=4&quality=100&sign=1ed84642&sv=1)
Under Admin > Manage Absences > Pending absences, an approver can look at the details of the request. Approvers are able to send messages to learners to ask for more information if required.
Sent messages display on the absence request card once it is refreshed.
![](https://docs.elentra.org/~gitbook/image?url=https%3A%2F%2F3158514913-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FPqjYT9PvGYNZqulOdQ15%252Fuploads%252FYHK5pOYTTNeqdvYn9k8s%252FScreen%2520Shot%25202020-04-27%2520at%252010.02.01%2520AM.png%3Falt%3Dmedia&width=768&dpr=4&quality=100&sign=32fd972c&sv=1)
If an approver would like to approve the absence, they simply select “Approve” and a confirmation box appears. Once they approve a request, a notification will be sent to the learner or to the next approver.
The possible list of approvers is set when a staff:admin sets up a reason for an absence. If the approver has been set as a user type (e.g., staff:admin), learners will select a specific approver when the put in their request.
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