Reporting Issues

If you discover a bug or issue with Elentra, we would strongly encourage you to report the problem as a bug using our Jira Issue tracker:

If you need access to the issue tracker, please contact Alice Rush-Rhodes on Slack or via email (

Security Reporting

We take the security of the Elentra Platform very seriously. If you believe that you have discovered a security vulnerability please contact us immediately:


E-Mail Address

Telephone Number

Matt Simpson

1-613-533-6000 x78146

Andrew Dos-Santos

1-613-533-6000 x74904

By reporting issues to our team you are helping to create a secure and reliable product.

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